1. Description of Our Community
Taiwan is located in the east of Asia and it connects Pacitic Ocean in the east. We first checked information online on Forte Hotel to learn its origin and visited Forte Hotel Changhua to see its environment. Through deep interviews, we understood the efforts and devotion of its employees and obtained detailed data via interviews with its management. Besides, we learned how to place a cup, pour water, hold a wine glass, place tissue, knife, fork, and tray from employees of Food & Beverage Department and learned how to place items in a guest room and pay attention to detai
2. Summary of Our Project
Changhua is a traditional industrial city with many factories and SMEs, attracting many foreign customers coming across the Taiwan Strait to negotiate businesses. In order to provide a good place for them to communicate and attract tourists, Forte Hotel is located in Changhua, close to many scenic spots including Changhua Station, Changhua Christian Hospital, Baguashan, and Changhua Roundhouse, making it the best choice of tourists.
3. Our Computer and Internet Access
A. Percentage of students using the Internet at home:more than 50%
B. Number of workstations with Internet access in the classroom:more than 6
C. Connection speed used in the classroom:dedicated connection
D. Number of years our classroom has been connected to the Internet:more than 6
E. Additional comments concerning your computer and/or Internet access (Optional):
It's a good experience for us to produce the Cyberfair project. We can know the industry of 'hotel' well and learn more knowledge outside the textbooks. Our comments for the following study are below: 1.Read more books online or at library as you can. 2.Manage your time well. 3.Try your best to learn computer software. 4.Teamwork plays an important role in the project. 5.Last but not least, as the saying goes 'no pains,no gains.' , try to keep this in your mind. To sum up, thanks for all the people that helped or supported us. We really realize all people in Fortel Hotel spent much time on their job.
4. Problems We Had To Overcome
5. Problems We Had To Overcome: (1) The hotel:
As Forte Hotel Changhua is affiliated to Howard Plaza Hotel Group. It took us a long time to contact relevant staffs as they needed to report to different levels. We explained the purpose of our Cyberfair project, communicated with relevant staffs, and provided diagram and information related to the project.
Our appointments with relevant staffs of Forte Hotel were subject to changes as they might have last minute groups or leave of staffs. Thus, we needed to make an appointment with them two to three weeks in advance for their convenience.
Personnel change of Forte Hotel. Mr. Kuo became our new contact. Personnel change brought about extra burden to us. We had to send the background information, ideas, purpose, and problems of our Cyberfair project again. Due to our efforts and engagement, Mr. Kuo helped us greatly.
(2) Writing: Each member was different in writing skills, logic thinking, and ideas.
We first checked online or at library about the background and responsibilities of our interviewees. Without such preparation before interview and asking questions randomly, our interviewees would feel that we didn't respect them. Our interview questions needed to be specific and purposeful. We practiced our Q&A by ourselves. If 60% of us could answer a question, it meant that our interviewees would also answer it more deeply.
(4) Time management:
While doing our Cyberfair project, we also needed to do homework and participated in school competitions. Thus, we had limited time for the project, resulting in submission delay and unsatisfying writing. Hence, we should learn how to manage our time.
(5) Computer software:
We met many difficulties in software and spent much time solving them. Some could not understand the icons of Ediepluse. For instance, 'H' stands for title, while 'P' for paragraph, and 'tb' for table. Some members didn't understand.
5. Our Project Sound Bite
We learned a lot of experiences which could not be learned in our daily life through our visit to Forte Hotel, such as interview, hands-on experience of housekeeping and catering services, hotel operation, and so on. After this project, when I stayed in a whole withi my family, I'd pay attention to everything. And I would not criticize that the room was not clean or tidy casually, as I learned housekeepers had spent much time and efforts in their work. Through our hands-on experience, we know how long it takes to tidy up a room. Besides, we learned that each member was indispensable. Although sometimes some delayed their writing, we would help and encourage each other.
6. How did your activities and research for this CyberFair Project support standards, required coursework and curriculum standards?
Language:We developed our writing skills and other language skills through discussions,journals,interviews,progress reports,web browsing, relevant books, data collection, analysis, and summary.
Social Studies:Through our interviews with Forte Hotel employees,we learned 'Marketing 4P', that is, product, path, price, and promotion. A product shall have unique selling points. Prices shall be adjusted for different markets. The relationship with dealers and customers helps develop paths. And promotion shall be done via special plans. These are 'Marketing 4P'.
Arts:Through our visit to Forte Hotel, we learned much knowledge in taking pictures, such as photo framing and close-up. Also, we learned a lot of arts edition concepts through web page production and drawing.
Topic for information:We understood how to use information technology, software and hardware, data collected online, and Google comments to learn the views of customers on Forte Hotel. And in the end, we presented our whole work on our website.
Comprehensive activities:Through team activities, we became aware of the strengths and weaknesses of ourselves and learned from others. We became more confident to ask questions and express our ideas through group discussion, visit, or record.
Mathematics:We learned middle school students' viewpoints on Taiwanese hotels and Forte Hotel employees' opinions on their intenral marketing, overall management, and corporate culture through questionnaires posted on Google and pie charts via Excel.