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Question Index

General Questions

1.  I am trying to find out if it is possible to an announcement to your members.

2.  Why must I submit my home contact information?

3.  Why must I validate/verify my email address?

4.  I want to know more about how I can use the Global SchoolNet website.

Membership

5.  How do I become a Global Schoolhouse member?

6.  How can I update my membership information?

7.  I forgot my password.

8.  Our school only has one email address. How can multiple teachers at our school register for your projects?

9.  How do I unsubscribe?

10.  I'm not a teacher. Do I still qualify for a FREE membership in the Global Schoolhouse?

11.  My email address/school/phone number has changed... how do I update my membership info?

12.  How can I change my LOGIN or PASSWORD or EMAIL ADDRESS?

13.  Why should we become a member of GSN? What are the benefits?

14.  How can I register without using my personal password?

Special Member Offers

15.  How can my company make special offers available to members of the Global Schoolhouse?


If your Membership question is not here, please
submit your question here



 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Category: General Questions

1.  I am trying to find out if it is possible to an announcement to your members.

You may request that your education-related announcement be distributed via our K12 Opportunities list. Send an email containing your announcement to us at helper@gsn.org.

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2.  Why must I submit my home contact information?

Some of our projects have you working closely with other teachers. In order to provide the highest degree of security and transparency in these projects, we request complete contact information in the event that we or one of the other teachers need to contact you.

Many areas of our web site do not require home contact information. You will be asked for this information only when you register for a project that requires it.

You may read about our privacy policy at http://www.globalschoolnet.org/site/privacypolicy.html.

We DO NOT share your personal contact information, other than your email address, with other teachers or any other entity without your permission.

When we DO publish your email address on our Web site, we use an encrypting process which hides your email address from web crawlers and robots that harvest email addresses for spammers.

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3.  Why must I validate/verify my email address?

In order to view or participate in any of our programs or projects, we want to know that you are a real person on the Internet.

We do this by sending a confirmation message to the email address you submit. In order for your registration to be considered, you must first verify your email address by either clicking on the URL in that message, or replying to that message so that we know you are who you say you are.

This is a very common technique of validating user email addresses.

As a courtesy, when you first submit your registration we permit you to log in five times before you must validate your email address. After that, you will not be able to log in again until you validate your email address.

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4.  I want to know more about how I can use the Global SchoolNet website.

Global SchoolNet's main purpose is to help teachers find collaborative learning partners and appropriate projects. Project-based learning opportunities are diverse, challenging and innovative -- ranging from understanding terrorism, the mathematics of music, exploring innovative waste management solutions, to creative story telling, online safety and studying global warming. There are learning projects for every age and to support every subject area.

To get started using our content, tools and resources, we recommend that you take a tour of our website:

http://www.globalschoolnet.org/gsntour/

Sincerely,

Global SchoolNet HelpDesk

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Category: Membership

5.  How do I become a Global Schoolhouse member?

To learn more about membership benefits including how to become a Global Schoolhouse member, head to: http://www.globalschoolnet.org/membership/ and select "Become a Member."

Once you become a member you can instantly take advantage of great promotional opportunities.

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6.  How can I update my membership information?

It's easy to update your user profile and change your login, password, email address, and other contact information.

1. Log in at http://www.globalschoolnet.org/login/LoginForm.cfm

2. Pull down the HOME menu and select "Edit your User Profile"

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7.  I forgot my password.

You can easily recover your password.

Head to http://www.globalschoolnet.org/login/LoginForm.cfm and click on the "Click Here" link in "If you forgot your password, Click here to have it sent."

In the form that pops up, enter your email address and submit the form. Your membership information will automatically be emailed to you.

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8.  Our school only has one email address. How can multiple teachers at our school register for your projects?

Our registration system is based on the assumption that each individual will have a unique email address. Unfortunately you will need to coordinate within your school to use the same contact account amongst yourselves. You can do so by "generalizing" the information located in the contact information area. For example, under teacher contact name you might insert the school name with general school information instead of personal information. Also choose a school login and password instead of a personal login and password.

Apologies for the inconvenience this causes you on your end but in most circumstances the unique email address system is applicable.

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9.  How do I unsubscribe?

To opt-out of receiving our newsletter:

You can use our quick opt-out feature at http://www.globalschoolnet.org/membership/optout.html. Simply enter your email address EXACTLY as it's shown on the To: line of the newsletter you receive (that's the email address in our database).

You can also edit your membership contact information and select NO at the bottom of the form. Edit your record at http://www.globalschoolnet.org/membership/login.html.

If you'd like your membership deleted *entirely*, please send email to membership@gsn.org with "Delete Member" in the subject of your message. Make sure you send email from the email address you are registered under, or include the email address in the body of the message, so we can easily identify you.

**Deleting your membership results in our system unsubscribing you from our members announcement list as well as deleting your access to our member promotions area.

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10.  I'm not a teacher. Do I still qualify for a FREE membership in the Global Schoolhouse?

Yes. The Global Schoolhouse Membership Program is FREE to all educators, including teachers, parents, librarians, mentors, business and community educational outreach program workers and anyone else who uses the Internet to facilitate learning.

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11.  My email address/school/phone number has changed... how do I update my membership info?

It's easy to update your user profile and change your login, password, email address, and other contact information.

1. Log in at http://www.globalschoolnet.org/login/LoginForm.cfm

2. Pull down the HOME menu and select "Edit your User Profile"

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12.  How can I change my LOGIN or PASSWORD or EMAIL ADDRESS?

It's easy to update your user profile and change your login, password, email address, and other contact information.

1. Log in at http://www.globalschoolnet.org/login/LoginForm.cfm

2. Pull down the HOME menu and select "Edit your User Profile"

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13.  Why should we become a member of GSN? What are the benefits?

Global SchoolNet is proud to celebrate two decades of excellence in bringing innovative online collaborative learning activities to educators and students around the world. As former teachers, our goal has been to offer unique and imaginative tools, resources and content…absolutely free of charge, so that no child (or teacher!) is left behind. We are particularly grateful to our corporate partners and our valued members for their support of GSN’s endeavors. Without you, our accomplishments would have been possible. We are developing exciting new programs and services to help prepare kids to be good global citizens and productive adults. But, in order to do this, sometimes change is necessary. Global SchoolNet is building our future by becoming a voluntary member-supported organization. Rest assured, one thing that will not change is our commitment to provide our web content free of charge. That is why we are putting the call out to our friends and valued members. We need your help. We have created a new level of membership. With your donation of $40 or more, you will become a Contributing Member in Global SchoolNet. In addition to all the benefits of our free membership, Contributing Members will receive a special thank you gift. Best of all, you will be taking an active part in helping us to enrich learning for kids locally and globally. You can make a difference. Become a Contributing Member. Your donation will help us to continue to fulfill our mission, providing the absolute best in collaborative online learning activities, free of charge to educators and their students around the world. We can’t do it alone, but together with your help, we can make a difference in the lives of kids by helping them to harness the power of the Internet in powerful ways to prepare them for the future. In addition, if you want to become more involved in GSN and in our projects, we encourage you to become a volunteer. Share your love of the power of education by donating your time and expertise.

Sincerely,

Global Schoolhouse Membership membership@globalschoolnet.org http://www.globalschoolnet.org

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14.  How can I register without using my personal password?

You can access most of our website without registering.

However, in order to actually participate in any of our projects and programs, you must set up a password-protected account. We encourage you to use a unique password for this site... not your usual secure password.

For several of our projects, we only request your name and zip code.

However, when you register to have your students interact with other students in a project, we require complete school address and contact information and often your home contact information as well. This is for the protection of all participants... we want to know who is interacting with other teachers. Since a member of our staff reviews every registration, this helps us to ascertain the registrant's authenticity.

We NEVER share, reveal, or otherwise use this information other than to identify you to communicate with you about the project for which you register and, on occasion, to email you information about our programs which you may find useful.

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Category: Special Member Offers

15.  How can my company make special offers available to members of the Global Schoolhouse?

Thank you for your interest in providing our Members with a special offer. Simply send an e-mail to helper@globalschoolnet.org and let us know what educational products or services your company would like to provide. We will evaluate your offer and contact you with next steps.

Keep in mind that your offer must be significant and must benefit our members.

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