Instant Messaging (IM) Tools
Tool Features:
Allows you to know who is online, chat via text messages, exchange files, audio, video, pictures and music, make phone calls, or send a message to a pager - all during real time.
Where Tool Can Be Found:
AOL
Instant Messenger
- free
http://www.aim.com/index.adp
MSN
Instant Messager
- free
http://messenger.msn.com
Examples of Tool Implementation for Collaboration:
Typically used for real time tech support and mentoring. IM can be used to facilitate collaboration in workplaces and functions similar to phone calls and personal visits.